Welcome to Delight Services – Empowering Your Business with Exceptional Customer Support Solutions

Contact centre are now a critical touch point for customer interactions, playing a key role in improving the customer experience and turning detractors into loyal customers

About Us

At Delight Services, we specialize in providing high-quality inbound and outbound customer support services, as well as comprehensive back-end process outsourcing.

Our solutions are designed to cater specifically to industries like food and beverage, retail, e-commerce, and banking.

We also offer a suite of services that includes order generation, customer complaint handling, lead generation, CRM updates, and more.

By outsourcing your customer support and administrative tasks to us, small businesses can save on operational costs, stay focused on their core activities, and deliver outstanding customer experiences—without the overhead of static duties.

Let us take care of your back-end processes and customer interactions while you focus on growing your business!

Industries We Serve

At Delight Services, we understand the unique needs of each industry and tailor our services to fit your specific business requirements.

Food & Beverage

We specialize in managing orders, resolving customer complaints, and providing post-purchase support to enhance customer loyalty.

Banking and NBFC

We provide customer support for banking inquiries, account management, and fraud prevention, all while maintaining the highest level of security.

Retail

From assisting customers with product inquiries to handling returns and exchanges, we ensure your retail business runs smoothly.

Healthcare

Our services extend to managing patient appointments, queries, and providing appointment reminders, helping healthcare providers deliver top-tier service.

E-Commerce

We manage customer orders, track shipments, and provide tech support to ensure your online store operates without a hitch.

Why choose us

  1. Expertise Across Multiple Industries
    With years of experience in supporting a wide range of industries like food & beverage, retail, banking, and e-commerce, we bring deep insights into the unique needs of your business.
  2. Cost-Effective Solutions for Small Businesses
    We help small businesses cut down on operational costs by providing flexible, scalable, and affordable outsourcing services. Focus on your core activities, while we handle the rest.
  3. Highly Trained, Professional Agents
    Our customer support agents are trained to provide excellent service with a friendly, empathetic approach. They understand your business and represent your brand with professionalism.
  4. Scalable and Flexible Services
    Whether you’re a startup or an established enterprise, we offer services that can scale with your business as it grows, adapting to your evolving needs.
  5. Advanced CRM and Technology
    We integrate with your existing systems, ensuring seamless communication and data flow while keeping your customer data organized and up to date.
client testimonials

"Delight Services has truly transformed the way we handle customer support. Their team is proactive and always available to resolve any issues quickly. This has significantly improved our customer retention rate."

Pankaj Kshirsagar
Head – Food Deliveries and Digital Innovations, Naturals Ice Cream

"By outsourcing our back-end processes to Delight Services, we’ve saved valuable time and reduced operational costs. We can now focus on what matters: delivering great products and growing our business."

Mahak Rawat
Product Manager, TATA Capital

"The lead generation and Pre-sales support provided by Delight Services have helped us increase conversions and improve customer satisfaction. Their service is always professional and efficient."

Rahul Seth
Co-founder, Burger Singh (A Unit of Tipping Mr Pink Pvt Ltd)
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