Contact centres are now a critical touch point for customer interactions,
playing a key role in improving the customer experience and turning detractors into loyal customers
At Delight we thrive to offer a modernized contact centre with all in-one platform that offers comprehensive functionality for delivery management system.
Comrehensive restaurant panel to get overview and operational control of the orders. Best for restaurants who have multiple outlets. Well thought interfaces for admin, orders, kitchen and even delivery staff.
Give your customers option to order online. Delight comes ready with a mobile friendly website and ordering system. All orders are stored centrally.
Delight offers you powerful reports to manage your orders, items, customers, etc. Reports supports instant search, applying filters and downloading report in Excel Format.
Get insightful analytics from the data. Keep track of key business parameters and find ways to improve.
Straigth forward analytics to organize and evaluate daily operations. Helps get a clear picture and efficiently manage further. Get outlet specific daily, weekly and monthly reports automatically.
Delight is designed to fit for all and any type of menus. Have multiple menus, multiple pricing, multiple taxes and charges, different delivery locations, timings and multiple customisations across your outlets. It just works.
